Ting AI is the #1 conversation intelligence platform for B2B sales teams. It helps you close more deals by shining the light on your team’s sales conversations. It records, transcribes, and analyzes all sales calls so you can drive sales effectiveness across your entire team.

1. Connect Your Calendar
Ting starts with a simple calendar integration that takes three clicks to set up. Once connected, Ting “scans” each sales reps’ calendar looking for upcoming sales meetings, calls, or demos to record.

2. Record
The “Ting AI bot” will then join each scheduled sales call as a virtual meeting attendee to record the session. Both audio and video (such as screen shares, presentations, and demos) are recorded.

3. Transcribe
Each sales call is automatically transcribed from speech to text.

4. Analyze
Once each call is finished, Ting AI uses conversation analytics technology to analyze sales calls at the individual and aggregate level.

TIng AI is best for professional B2B sales teams looking to drive up the effectiveness of their sales conversations. Here are the roles we most commonly serve:

Sales Leaders: Ting AI starts with a simple calendar integration that takes three clicks to set up. Once connected, Ting “scans” each sales reps’ calendar looking for upcoming sales meetings, calls, or demos to record.

Frontline Sales Managers: The “Ting AI bot” will then join each scheduled sales call as a virtual meeting attendee to record the session. Both audio and video (such as screen shares, presentations, and demos) are recorded.

Sales Enablement: Each sales call is automatically transcribed from speech to text.

Sales Reps: Once each call is finished, Ting AI uses conversation analytics technology to analyze sales calls at the individual and aggregate level.

Most deals that enter the pipeline fail to become closed revenue due to being blind to the sales calls happening throughout
Unscalable, inefficient call coaching
Slow onboarding ramp time for new sales hires
Difficulty in closing the delta between top and average performers
Poor sales conversations happening across the team
Inconsistency: 10 reps handling 10 calls 10 different ways
Inconsistency: 10 reps handling 10 calls 10 different ways
Not knowing why “blockage points” are happening at key stages in your sales funnel, and not knowing how to fix them
Difficulty in knowing what’s working and what’s not, which reduces your playbook to an act of guesswork
Lack of sales training adoption: reps reverting back to old habits
Guesswork in where the team needs sales training and coaching

We’ve actually found that individual reps are our most enthusiastic users. It helps them make every one of their calls better than their last one, and learn from their peers so they can figure out how to close more deals.

Ting AI is best suited for Professional B2B sales teams who sell by phone or conference call who need to capture and get visibility into their sales calls. From solo entrepreneurs to enterprise-level sales teams of 1000+, Ting AI scales to fit your needs.

Absolutely! Ting AI integrates seamlessly with HubSpot with the Pro license, and with Salesforce when you upgrade to the Business license.

Ting AI has an optimized speech-to-text model, achieving state-of-the-art accuracy of 85%-90% (compared with off-the-shelf models that achieve 75%-80% accuracy). Ting AI technology is built to use machine learning to identify topics that are being discussed on the call, independent of specific keywords. That makes Gong resilient to transcription errors.

We take security seriously – think bank-level encryption and rigorous data protection protocols. Plus, we’re more regulated on privacy than any non-EU player. GDPR compliance is in our DNA.